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Qisutu AddOn

Qisutu Monitoring

Qisutu Monitoring receives authenticated problem and recovery events, correlates duplicates, and automatically creates or updates tickets.

Version1.0.1
CompatibilityQisutu 1.0.2 or newer
Languages11
LicenseAGPL-3.0-or-later

Module overview

Qisutu Monitoring

The key use cases and capabilities at a glance.

01

Connectors for Checkmk, Zabbix, Icinga 2, Nagios Core, PRTG, and Prometheus Alertmanager

02

Documented generic JSON webhook

03

Idempotent processing and duplicate-event correlation

04

Automatic ticket creation, updates, and recovery states

05

Maintenance windows, CI mapping, and monitoring reports

06

Rotatable API tokens with narrowly scoped permission

Capabilities in detail

Capabilities in detail

The following capabilities are part of this independent Qisutu module.

  • Connectors for Checkmk, Zabbix, Icinga 2, Nagios Core, PRTG, and Prometheus Alertmanager
  • Documented generic JSON webhook
  • Idempotent processing and duplicate-event correlation
  • Automatic ticket creation, updates, and recovery states
  • Maintenance windows, CI mapping, and monitoring reports
  • Rotatable API tokens with narrowly scoped permission

How the module works

How the module works

The typical workflow is integrated directly into day-to-day work in Qisutu.

  1. 01

    Create a connection under Administration → Monitoring.

  2. 02

    Select the monitoring system, target queue, states, and priority.

  3. 03

    Copy the webhook URL and one-time API token.

  4. 04

    Configure the connector provided by Qisutu in the monitoring system.

  5. 05

    Qisutu correlates problem and recovery events and maintains the associated tickets.

Requirements

Requirements

These technical and organizational requirements are relevant for deployment.

  • Qisutu 1.0.2+
  • HTTPS base URL for production webhook traffic
  • Ticket-create permission for the target queue
  • Assignment of authorized agents to the monitoring group

Administration and operation

Administration and operation

Configuration, background processing, and control remain centralized in Qisutu.

  • Set monitoring system, target queue, states, and priority for each connection.
  • Generate the webhook URL and one-time API token directly in Qisutu.
  • Download the matching connector and configure it using the included instructions.
  • Deactivate sources or rotate tokens when required.
  • Manage events, maintenance windows, and reports inside Qisutu.

Security and control

Security and control

Credentials, permissions, and automated workflows are handled transparently.

  • API token limited to monitoring.events.write
  • Idempotent acceptance of repeatedly delivered events
  • Dedicated monitoring group with monitoring.view and monitoring.edit
  • No automatic assignment of agents to the monitoring group

Scope and boundaries

Scope and boundaries

The module extends Qisutu for a defined purpose while remaining separate from the Qisutu core.

  • Installation through Administration → AddOns
  • Independent ZIP module with no changes to Qisutu core files
  • 11 fully supported interface languages
  • AGPL-3.0-or-later

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