Hosting

Managed Hosting for the Qisutu Open-Source Ticket System

The hosting packages combine professional operation of a Qisutu installation with remote updates, support services, fixed service hours, and binding response times.

Hosting Packages

Managed Hosting in M, L, and XL Packages

All packages include a managed Qisutu installation on a server with a clearly defined hardware profile.

Support M Hosting

€ 4.600,00 / year

Support without Kim-AI

  • Number of Agents
    Unlimited
  • Remote Updates
  • Service Requests
    50
  • Service Level Window
    Mon–Fri
    09:00–17:00
    excluding holidays
  • Maximum Response Time — Critical Impact
    4 hours
  • Maximum Response Time — Medium Impact
    1 day
  • Maximum Response Time — Low Impact
    2 days
  • Qisutu Service Portal
  • Email
  • Phone Support
  • TeamViewer Support
  • Maximum Number of Add-ons Installed at the Same Time
    4
  • IX8-64 HDD

    Intel® Xeon® E-2378
    Rocket Lake
    8 cores / 16 threads × 2.6 GHz
    up to 4.8 GHz Turbo Boost

    64 GB
    DDR4 ECC

    1 TB
    2 × 1 TB SATA
    Software RAID 1
Request a Quote

Support L Hosting

€ 7.000,00 / year

Support without Kim-AI

  • Number of Agents
    Unlimited
  • Remote Updates
  • Service Requests
    Unlimited
  • Service Level Window
    Mon–Fri
    08:00–20:00
    excluding holidays
  • Maximum Response Time — Critical Impact
    2 hours
  • Maximum Response Time — Medium Impact
    4 hours
  • Maximum Response Time — Low Impact
    1 day
  • Qisutu Service Portal
  • Email
  • Phone Support
  • TeamViewer Support
  • Maximum Number of Add-ons Installed at the Same Time
    6
  • IX8-64 HDD

    Intel® Xeon® E-2378
    Rocket Lake
    8 cores / 16 threads × 2.6 GHz
    up to 4.8 GHz Turbo Boost

    64 GB
    DDR4 ECC

    1 TB
    2 × 1 TB SATA
    Software RAID 1
Request a Quote

Support XL Hosting

€ 13.000,00 / year

Support without Kim-AI

  • Number of Agents
    Unlimited
  • Remote Updates
  • Service Requests
    Unlimited
  • Service Level Window
    24/7/365
  • Maximum Response Time — Critical Impact
    0.5 hours
  • Maximum Response Time — Medium Impact
    3 hours
  • Maximum Response Time — Low Impact
    1 day
  • Qisutu Service Portal
  • Email
  • Phone Support
  • TeamViewer Support
  • Maximum Number of Add-ons Installed at the Same Time
    Unlimited
  • IX8-64 HDD

    Intel® Xeon® E-2378
    Rocket Lake
    8 cores / 16 threads × 2.6 GHz
    up to 4.8 GHz Turbo Boost

    64 GB
    DDR4 ECC

    1 TB
    2 × 1 TB SATA
    Software RAID 1
Request a Quote

 

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Support Mk Hosting

€ 5.800,00 / year

Support with Kim-AI

  • Number of Agents
    Unlimited
  • Remote Updates
  • Service Requests
    50
  • Service Level Window
    Mon–Fri
    09:00–17:00
    excluding holidays
  • Maximum Response Time — Critical Impact
    4 hours
  • Maximum Response Time — Medium Impact
    1 day
  • Maximum Response Time — Low Impact
    2 days
  • Qisutu Service Portal
  • Email
  • Phone Support
  • TeamViewer Support
  • Maximum Number of Add-ons Installed at the Same Time
    4
  • IX8-64 HDD

    Intel® Xeon® E-2378
    Rocket Lake
    8 cores / 16 threads × 2.6 GHz
    up to 4.8 GHz Turbo Boost

    64 GB
    DDR4 ECC

    1 TB
    2 × 1 TB SATA
    Software RAID 1
Request a Quote

Support Lk Hosting

€ 8.200,00 / year

Support with Kim-AI

  • Number of Agents
    Unlimited
  • Remote Updates
  • Service Requests
    Unlimited
  • Service Level Window
    Mon–Fri
    08:00–20:00
    excluding holidays
  • Maximum Response Time — Critical Impact
    2 hours
  • Maximum Response Time — Medium Impact
    4 hours
  • Maximum Response Time — Low Impact
    1 day
  • Qisutu Service Portal
  • Email
  • Phone Support
  • TeamViewer Support
  • Maximum Number of Add-ons Installed at the Same Time
    6
  • IX8-64 HDD

    Intel® Xeon® E-2378
    Rocket Lake
    8 cores / 16 threads × 2.6 GHz
    up to 4.8 GHz Turbo Boost

    64 GB
    DDR4 ECC

    1 TB
    2 × 1 TB SATA
    Software RAID 1
Request a Quote

Support XLk Hosting

€ 15.200,00 / year

Support with Kim-AI

  • Number of Agents
    Unlimited
  • Remote Updates
  • Service Requests
    Unlimited
  • Service Level Window
    24/7/365
  • Maximum Response Time — Critical Impact
    0.5 hours
  • Maximum Response Time — Medium Impact
    3 hours
  • Maximum Response Time — Low Impact
    1 day
  • Qisutu Service Portal
  • Email
  • Phone Support
  • TeamViewer Support
  • Maximum Number of Add-ons Installed at the Same Time
    Unlimited
  • IX8-64 HDD

    Intel® Xeon® E-2378
    Rocket Lake
    8 cores / 16 threads × 2.6 GHz
    up to 4.8 GHz Turbo Boost

    64 GB
    DDR4 ECC

    1 TB
    2 × 1 TB SATA
    Software RAID 1
Request a Quote

All prices are per year. The hardware profile is included in the hosting packages shown.

Direct Contact

Request a Qisutu Hosting Package

Send us the hosting package you require and the key details of your planned Qisutu installation. We will then provide a specific quote.

support@qisutu.com +33 6 98 21 25 38 Carros, France